Oracle Application Management Pack to monitor and manage Oracle E-Business Suite systems more effectively

The Oracle Application Management Pack for Oracle E-Business Suite extends Oracle Enterprise Manager 10g Grid Control to help monitor and manage Oracle E-Business Suite systems more effectively. The pack integrates Oracle Applications Manager with Grid Control to provide a consolidated, end-to-end Oracle E-Business Suite management solution.The pack can be used to manage both Oracle E-Business Suite Release 11i systems and Release 12 systems.

Complete Solution

Through the management pack, you can proactively monitor the health of all Oracle EBusiness

Suite application components, the hosts that they run on, and the key business

processes that they support. If a potential problem is spotted, you may use Oracle Enterprise

Manager’s diagnostic tools to identify the root cause and fix it quickly. In addition, Oracle

Enterprise Manager helps you visualize the impact of application performance in the context

of business impacts, so that you can apply resources in a way that is aligned with your

business priorities. With Oracle Application Management Pack for Oracle E-Business Suite,

you get the tools that help you achieve the required application performance and availability,

improve your management productivity, better utilize your resources, and drive down costs.

Automatic Discovery of E-Business Suite Systems

Grid Control has the ability to discover Oracle E-Business Suite systems automatically. This

swift and easy discovery process is quite useful when monitoring large number of Oracle EBusiness Suite instances on the Grid.

Configuration Management

Application Management Pack for Oracle E-Business Suite provides administrators with the

ability to collect, compare, and search Oracle E-Business Suite configuration details,

including application system summary, patches applied, application context files and related

configuration files, technology stack inventory, concurrent processing configuration,

Workflow configuration, user activity, and custom configuration.

Service Level Management

Application Management Pack for Oracle E-Business Suite automatically provides service

level reporting for the key Oracle E-Business Suite infrastructure and application services.

Service level alerts can be configured for throughput and availability metrics. Out of the box

infrastructure services monitored are concurrent processing, Forms-based applications,

HTML-based applications, and Oracle Workflow. Detailed guidelines to record and playback

application services (both Forms and HTML-based) are available.

The Oracle Application Management Pack for Oracle E-Business Suite provides extensions for the Enterprise Manager 10g Grid Control management service, repository, and agent. This pack introduces target types for Release 11i as well as Release 12.

This pack introduces target types that can be monitored within Grid Control.

The following table lists the target types in Release 12:

Target Type	Description
Oracle E-Business Suite	Oracle E-Business Suite composite target.
Oracle Applications Service	Aggregate service for monitoring Oracle Applications. This service contains the Oracle Applications Infrastructure Service. It can optionally also contain an Order Management service if out-of-box example services are enabled. Refer to Application Service Level Monitoring for details of how to enable the example services.
Oracle Applications Infrastructure Service	Aggregate service for monitoring the Oracle Applications infrastructure. This service contains the following sub-services: Concurrent Processing Service, Forms Applications Service, Self-Service Applications Service, and Workflow Service.
Concurrent Processing Service	Service for monitoring concurrent processing. The key components for this service are: Database Instance, Applications Listener, and Oracle Concurrent Manager.
Forms Applications Service	Service for monitoring Oracle Forms-based applications. The key components for this service are: Database Instance, Forms, OC4J, and Oracle HTTP Server.
Self-Service Applications Service	Service for monitoring Self-Service applications. The key components for this service are: Database Instance, OC4J, and Oracle HTTP Server.
Workflow Service	Service for monitoring Oracle Workflow. The key components for this service are: Database Instance, Applications Listener, Oracle Concurrent Manager, Oracle Workflow Agent Listener, Oracle Workflow Background Engine, and Oracle Workflow Notification Mailer.
Order Management Service	Optional. An example aggregate service for monitoring the Order Management application. It contains the following sub-services: Order Information Portal Service, Order Entry Service, Ship Confirm Service. Refer to Application Service Level Monitoring for details of how to enable the example services.
Order Management − Order Information Portal Service	Optional. An example service for monitoring the Order Management − Order Information Portal using an example service test. Refer to Application Service Level Monitoring for details of how to enable the example services.
Order Management − Order Entry Service	Optional. An example service for monitoring Order Entry. Refer to Application Service Level Monitoring on details of how to enable the example services.
Order Management − Ship Confirm Service	Optional. An example service for monitoring Order Entry. Refer to Application Service Level Monitoring on details of how to enable the example services.
Oracle E-Business Suite System	A system target that contains all the components for the Oracle E-Business Suite system.
Oracle E-Business Suite Node System	A system target that contains all the Oracle E-Business Suite Infrastructure targets for a given Oracle E-Business Suite system.
Oracle E-Business Suite Infrastructure	Composite target for monitoring an Oracle E-Business Suite node. It contains targets for components that always run from that particular node.
Oracle Concurrent Manager	Target for monitoring concurrent managers.
Internal Concurrent Manager	Target for monitoring the Internal Concurrent Manager.
Oracle E-Business Suite Workflow	Composite target for monitoring Oracle Workflow. It contains the Oracle Workflow Agent Listener, Oracle Workflow Background Engine, and Oracle Workflow Notification Mailer targets.
Oracle Workflow Agent Listener	Target for monitoring the Oracle Workflow Agent listeners.
Oracle Workflow Background Engine	Target for monitoring the Oracle Workflow Background Engine.
Oracle Workflow Notification Mailer	Target for monitoring the Oracle Workflow Notification Mailer.
Oracle Applications JVM Usage	Target for monitoring Oracle Applications JVMs.
Oracle E-Business Suite Custom Objects	Target for monitoring the custom objects configuration.
Oracle E-Business Suite Patch Information	Target for monitoring the patch information configuration.

For Release 11i systems (with the interoperability patch applied), refer to the following table for target types:

Target Type	Description
Oracle E-Business Suite	Oracle E-Business Suite composite target.
Oracle Applications Service	Aggregate service for monitoring Oracle Applications. It contains the Oracle Applications Infrastructure Service.
Oracle Applications Infrastructure Service	Aggregate service for monitoring the Oracle Applications infrastructure. This service contains the following sub-services: Concurrent Processing Service, Forms Applications Service, Self-Service Applications Service, and Workflow Service.
Concurrent Processing Service	Service for monitoring concurrent processing. The key components for this service are: Database Instance, Applications Listener, and Oracle Concurrent Manager.
Forms Applications Service	Service for monitoring Oracle Forms-based applications. The key components for this service are: Database Instance, Forms Listener for Oracle E-Business Suite 11i, and HTTP Server for Oracle E-Business Suite 11i.
Self Service Applications Service	Service for monitoring Self Service applications. The key components for this service are: Database Instance, HTTP Server for Oracle E-Business Suite 11i, and JServ for Oracle E-Business Suite 11i.
Workflow Service	Service for monitoring Oracle Workflow. The key components for this service are: Database Instance, Applications Listener, Oracle Concurrent Manager, Oracle Workflow Agent Listener, Oracle Workflow Background Engine, and Oracle Workflow Notification Mailer.
Oracle E-Business Suite System	A system target that contains all the components for the Oracle E-Business Suite system.
Oracle E-Business Suite Node System	A system target that contains all the Oracle E-Business Suite infrastructure targets for a given Oracle E-Business Suite system.
Oracle E-Business Suite Infrastructure	Composite target for monitoring an Oracle E-Business Suite node. It contains targets for components that run from that particular node.
Oracle Concurrent Manager	Target for monitoring concurrent managers.
Internal Concurrent Manager	Target for monitoring the Internal Concurrent Manager.
Oracle E-Business Suite Workflow	Composite target for monitoring Oracle Workflow. This target contains: Oracle Workflow Agent Listener, Oracle Workflow Background Engine, and Oracle Workflow Notification Mailer targets.
Oracle Workflow Agent Listener	Target for monitoring Oracle Workflow Agent listeners.
Oracle Workflow Background Engine	Target for monitoring Oracle Workflow Background Engine.
Oracle Workflow Notification Mailer	Target for monitoring Oracle Workflow Notification Mailer.
HTTP Server for Oracle E-Business Suite 11i	Target for monitoring HTTP Server for Oracle E-Business Suite 11i.
JServ for Oracle E-Business Suite 11i	Target for monitoring JServ for Oracle E-Business Suite 11i.
Forms Listener for Oracle E-Business Suite 11i	Target for monitoring the Forms Listener for Oracle E-Business Suite 11i. Applicable if Forms is configured in socket mode.
Forms Servlet for Oracle E-Business Suite 11i	Target for monitoring Forms Servlet for 11i. Applicable if forms is configured in servlet mode.
Reports Server for Oracle E-Business Suite 11i	Target for monitoring Reports Server for Oracle E-Business Suite 11i.
Discoverer for Oracle E-Business Suite 11i	Target for monitoring Discoverer for Oracle E-Business Suite 11i.
Oracle E-Business Suite Custom Objects	Target for monitoring custom objects configuration.
Oracle E-Business Suite Patch Information	Target for monitoring patch information configuration.

Grid Control provides a complete view of your enterprise so that you can manage all of your Oracle E-Business Suite systems from a single console. This pack provides new pages within Grid Control that help you to monitor the performance, availability and configuration changes of your Oracle E-Business Suite system and also help you to provision your Oracle E-Business Suite applications. You can take advantage of advanced Grid Control features such as the provisioning framework and Application Service Level Management.

Grid Control itself allows you to monitor multiple Oracle E-Business systems (both Release 11i and Release 12) from the outside.
The Oracle Application Management Pack for Oracle E-Business Suite provides advanced features to monitor and manage Oracle E-Business Suite Release 12 systems as well as Release 11i systems that meet a standard interoperability patch level. These advanced features include Oracle E-Business Suite provisioning, Application Service Level Management, extended performance metrics, and links from Grid Control to Oracle Applications Manager.
Oracle Application Management Pack for Oracle E-Business Suite Release 4.0 Patch 8333939
Note: Please refer to My Oracle Support Knowledge Document 1224313.1 for additional patches required for your system.